Top Craft Scrapbooking Cards sites

 


Terms and Conditions

Product Images: All colours on images are for illustration purposes only and may not be an accurate representation

 of the true colour. Colour shades may vary.

We only accept payment by debit/credit card or PayPal through this website. An email will be sent to you confirming receipt of the order. Orders are dealt with in the order they are received.

We try to maintain stock levels on all products and hope to avoid any stock shortages; however this can sometimes occur during busy times and for new products. If this happens, you will be notified via email and given the choice of receiving the items as soon as we get them, for no additional postage cost or receiving a refund. You can ask for a refund on an out of stock item at any time and it will then be removed from your order.

We aim to offer a fast service, dispatching orders within 2-3 working days. If there is going to be a delay in dispatching your goods (eg. a large part of your order is out of stock), we will let you know and advise you of the expected dispatch date. Items are posted via Royal Mail, first class, items weighing over 1.5kg maybe sent Standard Parcel (managers discretion).

Postage costs to mainland UK are:

Good Value £4.99 and under, £1.50

Goods Value £5-£9.99 £3.35

Goods Value £10-£24.99 £5.50

Goods Value £25-£44.99 £8.95
Good Value over £45 Free

 

For a small additional charge, UK buyers can also select Special delivery. (Please be aware you will need to be in to receive the delivery.)

For delivery outside mainland UK, please select the appropriate delivery area (i.e. Europe, Worldwide) and the website will automatically calculate the postage, based on your purchases. 
If you would like to collect your goods from 27A Baldock Street, please select "Collect in Store", this will ensure you are not charged P&P. For people living within Ware, with prior agreement, may also select this option, for free delivery.

Prices of goods and delivery shown include British VAT (Value Added Tax), where applicable.

Customer Loyalty Scheme. Collect 1 point for every £1 spent. When you reach 10 points a £10 voucher will automatically be sent to you. (Points can be collected online and in store)

RETURNS POLICY
Should any of your order be unsuitable we will be happy to exchange or refund within 7 days of receipt. Items are returned at your expense. Items should be returned unused, undamaged, unopened and in the original packaging.

Refunds are entirely at the discretion of Kards & Krafts. Please email us before returning goods, stating your reasons.

In the rare event of faulty goods being received, please contact us immediately. Faulty goods must be returned within 14 days of receipt. Any reasonable postage costs incurred in the return of faulty goods will be refunded. We cannot be held liable for goods lost in transit whilst being returned to us. This does not affect your statutory rights. Packages leave Kards & Krafts in perfect condition.

 

TERMS & CONDITIONS FOR COURSES

Unless stated otherwise courses are held at:

Niko Brown Gallery

27A Baldock Street, Ware, Herts SG12 9DH

Fees include all materials and refreshments.

 

Booking can be made via phone, post (with cheque) or in person. 

Full payment is required at time of booking.

If a cancellation is made within 14 days of the class date no refund will be given, if more than 14 days refund will be given less a 10% admin fee.
We do keep waiting lists when classes are full, if you suddenly can not attend, and you let us know, you may be able to have a refund, if we can fill your space!
We reserve the right to cancel the course if numbers do not  exceed 5

.

Adult courses are open to over 16 year olds, exceptions may be made for younger children, with participating adults, please check first.

For five week courses: We can offer a holiday system whereas if you were away at any time during that period we would only charge you for the weeks used as long as we know before the block starts,

there is however no refund for classes missed due to ill health, work/personal commitments etc. 

 

COOKIES

Cookies are tiny text files stored on your computer when you visit certain web pages. These pieces of information are used to improve the services we provide to you.

We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To purchase products in our website, you will need cookies enabled. If you do not wish to enable cookies, you can still browse the site and use it for research purposes.

We do have relationships with carefully selected suppliers who may also set cookies during your visit.

Google Analytics. (Cookies names: _utma_utmb_utmc_utmz ). These cookies are used to collect information about how visitors use our site. We use the information to complie reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they have visited. For more information see Google Privacy policy http:??www.google.com?intl?en_uk/policies/privacy/. Google Map ( Cookies name: NNID PREF)

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are,  how to manage them and how to remove cookies set on your device.

We are giving you this information as part of our initiative to comply with recent legislation, and to make sure we are honest and clear about your privacy when using our website.

 

 

 

Kards & Krafts - Sat Nov 18 12:08:21 GMT 2017 [web3]